THE
ONE STOP
SOLUTION
FOR NDIS
PROVIDERS

Paperless – Efficient – Compliant

Flowlogic is award winning cloud based NDIS software that offers a complete solution for participant management.

Over the last 5 years, the Flowlogic team have worked closely with hundreds of NDIS Service Providers, who helped to make this the most comprehensive, one stop solution for the industry.

Our aim is to effectively minimise your administration costs and maximise your service deliverables, whilst providing you with a 360 degree view of your participant. Flowlogic will help your business stay compliant and meet the expectations of today’s market.

Find out how FlowLogic can help improve your business performance.

SO SIMPLE IT JUST WORKS

At the core of FlowLogic is a Client Relationship Management (CRM) system for participant management. All critical functions and processes are within one central database, ensuring accurate and real time data across the organisation.

FlowLogic includes a cloud-based client self-service Portal to engage and gain important feedback from your participants and guardians, providing honest, high quality, personalised services.

From an easy to use single interface, participants are provided with a one-stop-shop for all support activities, connected to the CRM engine, enabling providers to automate end-to-end processes and help you focus on what matters most: making every customer relationship extraordinary.

STREAMLINED WORKFORCE + FLOW

Manage your staff more effectively with FlowLogic’s Rostering with Predictive Hours,Intuitive Staff-to-Participant matching, Qualifications Management and built in Roster of Care.

Flowlogic has a workflow automation engine that helps you build approval-based Workflows. It includes optional notifications for every process via sms, email or the integrated internal messaging system, ensuring 100% compliance.

Let your staff clock in and out, using Geo-tracked digital timesheets, connected to Flowlogic’s award interpreter. Payroll is streamlined with API connections to all your favourite accounting systems such as XERO and MYOB and many more.

These are just some of the many features FlowLogic NDIS Software will provide your organisation, giving you the power to automate workflows and workforce requirements in one integrated solution.

SAFE SECURE COMPLIANT

By claiming the ISO 27001 certification of our information security management system, Datanova is validating its ongoing commitment to security practices and risk management, further reassuring our customers of resilience and data protection.

All data is stored in an IRAP certified data center in Sydney managed by AWS, and is endorsed for compliance as a data hosting solution for the NDIS.

REAL TIME DATA ANYWHERE ANYTIME

No more double or triple data entry. Flowlogic complies and collects all data in seconds within a central database that supports your system, including uploads to NDIA and relevant government portals as needed.

Collaborate and engage with your workforce, participants and third party suppliers in real time using Flowlogic’s responsive technology on any smart device – desktop, laptop, tablet, or mobile.

Analyse your data via extensive reports, gaining insights across multiple sites, locations and services to enhance participant outcomes.

PACKED FULL OF FEATURES

FlowLogic is the most comprehensive cloud-based NDIS software for providers in Australia. It is also fully customisable to your individual organisation’s needs. Here are just a few of the standard inclusions:

Participant document management and onboarding
Digital service agreements, quoting tools end-to-end goal measurement
Comprehensive incident reporting and customisable case notes
Integrated NDIA price guide, budget tracking
Bulk and single NDIA claims management
Automated invoicing, statements and bank reconciliation
HR, recruitment, intuitive rostering, and staff travel tool
Financial and operational business intelligence
Comprehensive reporting and dynamic dashboard widgets
Role based permissions and workflow automations with alerts
Payroll & invoicing integration with Xero, MYOB, and others via API
Dedicated Account Manager to provide industry leading, best practice support and training.
Full data migration support

Our experience with the Datanova team, creating and individualsing the Flowlogic software program to suit our needs, has been nothing but exceptional.

Discovering DataNova and their CRM (FlowLogic) has changed the way we will be able to operate forever. A product that has been wrapped around the way we do business and customised to our very own needs. Such a talented team of people with amazing products!!!

The amount of time I save thanks to the FlowLogic system allows me to address staff and other business that I have previously had to push to the side or hand off. I am extremely impressed and happy with Datanova and the FlowLogic system and would definitely recommend it to other providers. It's a real game changer.

Excellent service and an amazing team! We use Datanova's FlowLogic SaaS for all of our NDIS needs and couldn't find a better product. Thank you Christian, Jae and team for the amazing support

Great team, wonderful experience and if your hesitating on purchasing, I'd recommend a quick introductory meeting with Christian and Ben to ease that hesitation away.

Excellent service and an amazing team! We have been with Datanova for the past 3 years. The product is good and it is continually being developed and kept up to date with changes within the industry for the providers.

Plan Wise Living has been using Datanova's Flowlogic since August, 2020. The system has streamlined our business operations and we absolutely love it.

We have been extremely impressed by Flowlogic. Fantastic CMS for providers delivering NDIS support. The team at Datanova have been great! They understand the software inside and out and are very helpful.

We are a starting NDIS Provider (not the usual provider as we are running a pilot model, so slightly different). Datanova has been supportive, creative and adaptable to our needs.

The attention that the Datanova team takes with regards to our needs and requirements, as well as the system as a whole is just what we needed to help grow our company, bringing it to the next level, allowing ease of access to data, while ensuring security and stability. Thank you to the Datanova team!

This program has streamlined our business, allowed us to keep better more accurate records and has given our outreach workers access to more information to be able to provide an exceptional service to our clients. We are extremely happy with the program and the support - an excellent investment for our NDIS business.

Been using Flow Logic for some months now and can say with confidence that their team are a great group of people that you'd definitely want to be involved with if you have a NDIS related business.

Data Nova have changed our workplace with Flow Logic! We have a specifically tailored system that allows us to customise it to suit our needs. The staff have been helpful and knowledgeable and I love that we were able to work with the developers to give suggestions on how to improve Flow Logic even more.

Everyday Ability loves Datanova!! Great support and an amazing product in FlowLogic that meets all our needs as a registered NDIS Provider. Couldn't be happier!

NDIS claiming simplified - couldn't be happier with how well FlowLogic works for the new claiming system required by the NDIS. Comprehensive training offered by the team and any queries have always been promptly followed up. Great system, highly recommend it.

FlowLogic is an extraordinary piece of software supported by a responsive and friendly team which continues to be flexible and adaptable to our needs as a business.

There are two notable aspects of Flowlogic which make the system so enjoyable to use. Firstly, the customisability of almost every aspect of the platform have allowed us to tailor the platform to our business needs. Secondly, the Datanova support team have been extremely helpful where we require assistance.

We at Supreme Community Care have nothing but great and positive feedback for these guys. They always go above and beyond when helping and everyone I have spoken with has been extremely pleasant to work with. Would highly recommend this platform if you are searching for a new one.

Find out more

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THE ONE STOP SOLUTION FOR NDIS PROVIDERS